Privacy Policy
Last updated: July 1, 2026
ProBelt ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Services").
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and company details when you register.
- Profile Information: Job roles, crew assignments, and preferences you set in the app.
- Job Data: Project details, estimates, timesheets, photos, and notes you create.
- Communications: Messages and support requests you send us.
We also automatically collect certain information when you use our Services:
- Device Information: Device type, operating system, and unique device identifiers.
- Usage Data: Features you use, time spent, and interaction patterns.
- Location Data: With your permission, we collect location data for clock-in/out and job tracking.
- Log Data: IP address, browser type, and access times.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process and manage job workflows, estimates, and crew schedules
- Send notifications, updates, and support messages
- Analyze usage trends and optimize performance
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Trusted vendors who perform services on our behalf (e.g., cloud hosting, analytics, payment processing).
- Integration Partners: Third-party services you choose to connect (e.g., QuickBooks), subject to their privacy policies.
- Legal Compliance: When required by law, subpoena, or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted data storage, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Export your data in a portable format
- Opt out of certain data processing activities
- Withdraw consent for location tracking via device settings
- Request restriction or objection to processing
To exercise these rights, contact us at hello@probelt.io.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you with our Services. We may retain certain information as required by law or for legitimate business purposes.
7. Children's Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Your continued use of the Services after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at hello@probelt.io.